Beneficiary Services Unit
The Beneficiary Services Unit in the Library Division is the bridge between the library and its patrons. It is concerned with providing various services that facilitate access for beneficiaries to the information and resources they are looking for, and help them benefit from the library’s services in a better way.
The most important services of the Beneficiary Services Unit:
1. Guidance and Counseling: – The unit staff provides assistance to beneficiaries in finding the books and resources they need, and provides them with information about the library’s rules and methods of using them.
2. Loaning: – The unit allows beneficiaries to borrow books and various resources for a specific period of time, with the possibility of renewing the loan period when needed.
3. Inquiry: – Beneficiaries can inquire about the books and resources available in the library through the library’s catalogs or through its electronic system.
4. Reference Services: – The unit provides assistance to beneficiaries in accessing information through references, periodicals and e-books.
The importance of the Beneficiary Services Unit: -
1. Helps facilitate access to information: – The unit provides beneficiaries with various services that facilitate their access to the information and resources they are looking for.
2. Helps spread awareness of the importance of the library: – The unit provides awareness and education services to beneficiaries about the importance of the library and its role in spreading knowledge.
3. Helps improve the image of the library: – The unit provides high-quality services to beneficiaries, which helps improve the image and reputation of the library.
Beneficiary categories
